Shipping policy

DELIVERY

PLEASE NOTE: DUE TO HIGH DEMAND - ALL UK COURIERS ARE TAKING LONGER TO DELIVER. WE WILL SHIP ON A NEXT DAY SERVICE BUT PLEASE ALLOW UP TO 3 DAYS.

All orders will be processed the same working day if placed before 14:00pm (Monday to Friday). Any orders placed after this time, weekends or public holidays will be processed on the next working day.

All deliveries will be made between 8:00am and 18:00pm Monday to Friday, excluding public holidays and weekends.

All deliveries must be signed for and any visible parcel damage or parcel shortages reported to the driver and noted on the delivery note. If no-one is available to accept the delivery, we will endeavour to re-attempt the delivery on another day.

Please note, furniture deliveries will have a pre-arranged delivery day, should this delivery fail due no-one being available, re-attempts will be at the courier’s discretion and from time to time, they may return the items to us following the first failed delivery attempt. We therefore reserve the right to charge additional delivery costs should this arise.

Next day delivery is available to UK mainland postcodes and delivery to the Channel Islands, Scottish Islands, Isles of Scilly and Isle of Man are not a guaranteed next day service, therefore we advise delivery within 72hrs to these locations. Please note we do not deliver to PO Box addresses.